[otrs] One question...

[Gerold Gruber]

Maurizio Pederneschi schrieb:
> Sorry...
>  
> I have check my setting.
>  
> I define a queue "CED" and a subqueue "ADSL".
>  
> I define a new group "ced" and two users with the preferred queue 
> "ADSL". The two user are associated with the role "operator" that have 
> permission (ro, create, owner and priority) to "ced" group.
>  
> I still see the owner and responsible list totally empty...
>  
> What I can check?
you selected the ADSL group in "To:" field?

What happens if you click on "All"?
>  
> Thank's,
> Maury
Gerold