[otrs] One question...
Gerold.Gruber at edv2g.de
Tue Oct 17 15:08:17 CEST 2006
Maurizio Pederneschi schrieb:
> I have check my setting.
> I define a queue "CED" and a subqueue "ADSL".
> I define a new group "ced" and two users with the preferred queue
> "ADSL". The two user are associated with the role "operator" that have
> permission (ro, create, owner and priority) to "ced" group.
> I still see the owner and responsible list totally empty...
> What I can check?
you selected the ADSL group in "To:" field?
What happens if you click on "All"?
More information about the otrs