[otrs] Installation on Windows when Apache is already installed
otrs10331 at marsdome.com
Tue Oct 31 15:04:49 CET 2006
I've searched the archives, and discovered that this question has been
asked before but never answered: How does one install OTRS if Apache
(and other prerequisites) are already installed?
There's one note that's a couple of years old that claims it's not a
problem, but when I run the 2.1.1 Windows installer, I get
"Found the installed service Apache2. Installation aborted. Please
remove the services
Apache, MySQL, Perl, and Cron before continuing."
Obviously, removing such services is unacceptable, since the reason
they're there is that other systems on the server rely on them.
Do the OTRS developers consider this a bug in the installer? My opinion
is yes; an installation kit could choose to require them as
prerequisites, but it should never prohibit existing installations, and
nor should it try to install them itself without going through the
native installers for the various products.
More information about the otrs