[OTRS] Don't send notifications to agents

[Henning Oschwald]

Hello,

On Wed, Aug 30, 2006 at 11:21:47AM +0200, Benoit Brizion wrote:
> In fact, agents receive notifications only if one agent changes the
> owner of one ticket (the new owner receives an email notification).
> In the other cases (creation of a ticket, changes of the status of a
> ticket, ...), there are no email notification sent to the agents in
> the same queue or to the owner of the ticket.

Sending these notifications may be activatet by every agent himself via
the preferences dialog.

regards

Henning

-- 
Henning Oschwald

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