[otrs] working hours

[Alan McKeown]

All,

We have a number of different clients in OTRS, some are 24hr support
others have different hours. Is it possible to set a working time per
customer? From what I have seen so far it appears that there is a global
working time hour's setup.

 

Alan.

 

Alan Mckeown
JoraPh Consulting Ltd 

Unit 3, Springfield Industrial Estate, Newport, Shropshire, TF10 7NB


Mobile: +44 (0)7841 996 331
Office: +44 (0)8700 433877
Fax: +44 (0)1952 825058

http://www.joraph.com <http://www.joraph.com/> 

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