[otrs] filter out of office repley

Andy Lubel andy.lubel at gtsi.com
Fri Sep 1 11:02:40 CEST 2006


This is a tough one, I tried to set up a filter to move the email into a
'junk' queue but instead of moving just the OOO reply it moved the whole
ticket.

Consider this a /bump.


On 9/1/06 9:41 AM, "Leo Hasenzagl" <hasi1981 at yahoo.com> wrote:

> How can I filter Out of Office (short: OOO) reply from getting into the
> ticket system?
> 
> Can anybody help me with this problem?
> 
> Thanks in advance!
> Leo 
> 
> 
> 
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