[otrs] wanted: help to fix problem

Marc Herms marc at mercator.net
Sat Sep 2 22:51:09 CEST 2006


> Do I have direct access (ie ssh) to your server?

yes, it´s my own server (housing) and I have SSH access. I can create you a login then...

regards,

marc

> 
> Tony 
> 
> -----Original Message----- 
> From: "Marc Herms" <marc at mercator.net> 
> To: "User questions and discussions about OTRS.org" <otrs at otrs.org> 
> Sent: 9/2/06 5:54 AM 
> Subject: RE: [otrs] wanted: help to fix problem 
> 
> On Fri, 1 Sep 2006 23:05:50 -0400, Tony Nguyen wrote 
> > It should be easy. Most likely its a Sendmail issue. I can give you a hand on tuesday. 
> 
> I am flying to Germany on Tuesday, so unfortunately I don´t have time tuesday. Either monday or later the next week (thursday/friday). 
> 
> thanks, 
> 
> marc 
> 
> > 
> > Tony 
> > 
> > -----Original Message----- 
> > From: "Mercator GmbH" <info at mercator.net> 
> > To: "otrs at otrs.org" <otrs at otrs.org> 
> > Sent: 9/1/06 8:40 PM 
> > Subject: [otrs] wanted: help to fix problem 
> > 
> > WHO can help me to fix my mail problems with OTRS? I haven´t got it 
> > fixed yet and I really need to receive mails. 
> > 
> > I will pay with Paypal. 
> > 
> > I have a Linux (Debian) with kernel 2.6.8-2-k7 machine, Apache 1.3.33 
> > (Debian GNU/Linux) PHP 4.3.10-16. 
> > 
> > OTRS is installed, but all was moved from another server. It`s installed 
> > though and database works, just the mail doesn´t work. 
> > 
> > I don´t have enough knowledge to fix it myself and the server admin has 
> > no time, because the former server hoster went bankrupt and now the 
> > ex-staff is saving machines and configuring. So, I am alone by myself to 
> > fix this problem. 
> > 
> > Please email me to "marc at mercator.net" if you have time and don´t ask 
> > too much money for this job. 
> > 
> > thanks, marc 
> > 
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> > => http://www.otrs.com/ 
> 
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