[otrs] Error: Need TicketID!

[Honza Rezab]

If you rename some state check CustomerDefaultState and 
PostmasterDefaultState.

Regards
Honza

Davide Pluda napsal(a):
> Hello.
> 
> I'm new in otrs, i use it few months back. It was works fine. Today it
> doesn't kork, when i try to create a ticket from customer it give this
> error:
> 
> ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Tue Aug 22 15:44:04 2006
> 
> Message: Need TicketID!
> 
> Traceback (3342):
>   Module: Kernel::System::Ticket::Article::ArticleCreate (v1.94) Line: 84
>   Module: Kernel::Modules::CustomerTicketMessage::Run (v1.3) Line: 311
>   Module: Kernel::System::Web::InterfaceCustomer::Run (v1.6) Line: 677
>   Module: /opt/otrs/bin/cgi-bin/customer.pl (v1.36) Line: 47
> 
> I read an other mesage similar to mine, but solution proposed "Just
> make some free space available in /opt  and you will get thru the
> problem" don't work...
> 
> I can create ticket from User.
> 
> Can you help me?
> Please.
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> 

-- 
Jan Rezab
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Dobra nalada nevyresi vsechny tvoje problemy, ale
nasere tolik lidi, ze stoji za to si ji pestovat.