[otrs] Watched tickets
Marc Petitmermet
petitmermet at mat.ethz.ch
Wed Sep 6 23:33:37 CEST 2006
> Marc Petitmermet schrieb:
>>> I have activated the new feature of OTRS v2.1 "watched ticket".
>>> Thus, I get the additional display of currently 0 watched tickets.
>>> But how can I sign a ticket to be watched?
>> You need to "subscribe" to it. When you zoom into a ticket you see
>> the "subscribe" link.
>> Regards,
>> Marc
>
> Am I blind - I see the "Responsible" link, but no "subscribe" link.
Strange; I don't have a "Responsable" link.
I have these links in the zoom view:
Back - Lock - History - Print - Priority - Free Fields -
Link - Owner - Customer - Note - Merge - Pending -
Subscribe - Close
"Subscribe" was automatically added after enabling the ticket watch
feature.
Regards,
Marc
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