[Fwd: Re: [otrs] Watched tickets]

[Marc Petitmermet]

On 06. Sep 2006, at 22:38 Uhr, Marc Petitmermet wrote:

>
> On 06. Sep 2006, at 15:06 Uhr, Alexander Scholler wrote:
>
>> Marc Petitmermet schrieb:
>>>> I have activated the new feature of OTRS v2.1 "watched ticket".
>>>> Thus, I get the additional display of currently 0 watched tickets.
>>>> But how can I sign a ticket to be watched?
>>> You need to "subscribe" to it. When you zoom into a ticket you  
>>> see the "subscribe" link.
>>> Regards,
>>> Marc
>>
>> Am I blind - I see the "Responsible" link, but no "subscribe" link.
>>
>> I just called the guessed url
>> index.pl?Action=AgentTicketWatcher&TicketID=1486
>> and got
>>
>> [Error][Kernel::System::Web::InterfaceAgent::Run][205] Module  
>> 'Kernel::Modules::AgentTicketSubscribe' not found!
>>
>> In deed, there is a file ~/Kernel/Modules/AgentTicketWatcher.pm,
>> but no AgentTicketSubscribe.pm.
>
> but there should be an AgentTicketWatcher.pm modul. Have a look in  
> the cvs:
>
> http://cvs.otrs.org/viewcvs.cgi/otrs/Kernel/Modules/
>
> May be something went wrong with your installation?

Please forget the above. I don't have an AgentTicketSubscribe.pm  
either. But the watcher/subscribe feature works properly in my  
installation.

Regards,
Marc


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