[otrs] More aesthetic woes - Customizing agent login

[Joe Fusco]

In my effort to personalize the agent login screen I managed to get it
looking pretty good... in FireFox.  I happened to check it out in IE and
it's not right at all.  I asked previously about how to place a link to
the customer login page on the agent page as well as how to get apache
to serve the OTRS customer page but haven't gotten any answers.

 

Here's what it looks like in FireFox:
http://unclebubby.dnsalias.org/public/otrs-ff.gif

Here's what I get in IE:
http://unclebubby.dnsalias.org/public/otrs-ie.gif

 

Here's the code from /opt/otrs/Kernel/Output/HTML/Standard/Login.dtl:

 

<p>

<table border="0" width="800" cellspacing="0" cellpadding="8">

<tr>

  <td width="120" class="header"> <img
src="/otrs-web/images/Standard/ocean-small.gif"> </td>

  <td class="mainhead3">$Text{"Ocean Dental Trouble Ticket System"}</td>

</tr>

</table>

 

<form action="$Env{"CGIHandle"}" method="post"
enctype="application/x-www-form-urlencoded" name="login">

<input type="hidden" name="Action" value="Login">

<input type="hidden" name="RequestedURL" value="$QData{"RequestedURL"}">

<input type="hidden" name="Lang" value="$Env{"UserLanguage"}">

 

<table border="0" cellspacing="0" cellpadding="3" width="270">

<tr>

  <td align="center" class="singleboxhead">$Text{"Helpdesk Agent
Login"}</td>

</tr>

<tr>

 

[SNIP]

 

<!-- start footer -->

<b><center>This is the helpdesk agent login screen.<br>

Customers, please <a
href="http://helpdesk.domain.com/otrs/customer.pl>login
here</a></center></b>

</body>

</html>

<!-- end footer -->

 

I really want to get the customer link between the logo/title bar and
the first login box.  Any help would be appreciated. 

 

Joe Fusco

Network Manager

Ocean Dental Corporate Headquarters

206 W. 6th

Stillwater, OK 74074

Ph:  405.707.0600

Fax: 405.707.0601

Cell: 405.612.8040

 

Email: joe.fusco at oceandental.net

 

Customer Service:  The state of voluntary subjection to a customer, the
condition of being bound to service. 

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