[OTRS] Automated unlocking of tickets don't work

[Benoit Brizion]

Hi,
 
My problem is that locked tickets never get unlocked, even if settings of the queue are right, and even if the script bin/UnlockTickets.pl is executed each day.
Can you help me to find what may be wrong ?
Thank you
 
Ben
 
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.otrs.org/pipermail/otrs/attachments/20060922/d3966cb3/attachment.html