[otrs] Limiting Number of Tickets Listed in Customer Interface

Ivy Giam ivygiam at yahoo.com
Tue Sep 26 18:40:10 CEST 2006


Dear All,
  Our organization has just recently introduced the customer interface to our customers. As the customers all have a great number of tickets in the database, we would like to limit the number of tickets listed to those created since they log on to the customer interface for the first time. Please advise on the probable avenues to achieve this, thanks !
  Ivy 

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