[otrs] Problem with OTRS 2.0
Her, Andre
andre.her at eds.com
Wed Sep 27 11:35:07 CEST 2006
Hi,
Most probably you need to install the DBD / DBI module for Sybase, and
modify some perls script to use them.
Regards
________________________________
From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On
Behalf Of franck.lamas at stp-presse.fr
Sent: vrijdag 8 september 2006 9:56
To: otrs at otrs.org
Subject: [otrs] Problem with OTRS 2.0
Hi all,
I've installed OTRS 2.0 on a windows server, and i'm trying to
use a sybase ase database with it.
So I've created my database (I could send the scripts to anyone
insterested), and i'm now trying to modify the config.pm file to connect
to the database.
To do simple, I try to use ODBC, with the followings in my
config.pm file :
$Self->{DatabaseDSN} =
"DBI:ODBC:OTRS,PWD=$Self->{'DatabasePw'};";
but I got the message :
ERROR: OTRS-CGI-10 Perl: 5.8.6 OS: MSWin32 Time: Fri Sep 8
09:54:58 2006
Message: Unknown database type! Set option Database::Type in
Kernel/Config.pm to (mysql|postgresql|maxdb|oracle|db2|mssql).
Traceback (5052):
Module: Kernel::System::DB::new (v1.47) Line: 145
Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line:
150
Module:
ModPerl::ROOT::ModPerl::Registry::D_3a_OTRS_otrs_bin_cgi_2dbin_index_2ep
l::handler (v) Line: 47
Module: (eval) (v1.80) Line: 203
Module: ModPerl::RegistryCooker::run (v1.80) Line: 203
Module: ModPerl::RegistryCooker::default_handler (v1.80)
Line: 169
Module: ModPerl::Registry::handler (v1.99) Line: 30
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