[otrs] Ticket Ownership Changes

[Joe Fusco]

Is there any way to stop OTRS from changing ownership of a ticket just
because I touched it?  I have tickets assigned to a technician but will
often place notes in the ticket (authorization for expenditures, etc.).
I want to leave ownership with the technician and just insert a note.

Thank you  

Joe Fusco
Network Manager
Ocean Dental Corporate Headquarters
Stillwater, OK

Email: joe.fusco at oceandental.net

Customer Service:  The state of voluntary subjection to a customer, the
condition of being bound to service.