[otrs] Can't locate Kernel/Config.pm in @INC

Kobus Barnard kobus at barnard.za.org
Thu Sep 28 20:58:21 CEST 2006


On Thu, 28 Sep 2006 09:45:55 -0400
"Bryan Fullerton" <fehwalker at gmail.com> wrote:

> Are you sure you copied Kernel/Config.pm.dist to Kernel/Config.pm, as
> required in step 4 of the INSTALL document?
> 
> Also, make sure you've run bin/SetPermissions.sh with the proper
> users/groups, as required in step 7 of the INSTALL document.
> 
> Your @INC looks fine, it should include Kernel/Config.pm if it exists
> and is readable.
> 
> Bryan

Thank you Bryan, your advice solved my problem.
I initially followed an INSTALL.RedHat document which did not include
the steps you mentioned.

I then had another problem when starting otrs, it turned out to be a
bug described here: http://bugs.otrs.org/show_bug.cgi?id=1231 (related
to "DB.pm line 219" and "perl-DBD-MySQL-3.0004-1") applying a patch
solved that one.

Regards
Kobus


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