[otrs] Otrs support

[Andy Lubel]

Yeah, we pay for the support and have been pretty happy with it so far :)

Other than the time difference which causes a delay in responses I would recommend it if you really care about your support system.

-Andy 

-----Original Message-----
From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of Vicente Barbera
Sent: Wednesday, April 04, 2007 4:02 PM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Otrs support

Ok,

sorry i didn't see it.

Thanks Bas.

2007/4/4, Bas Rijniersce <brijniersce at seaspanltd.ca>:
> Hi,
>
> > Hi all,
> >
> > otrs support is too slow, is there another support site?
> > mailinglist is too slow. No answers to the questions and probems.
>
> If you would have looked on the main website, you would have seen the 
> link Support -> Commercial support: http://otrs.org/support/ 
> OpenSource projects don't come with an SLA, they come with a manual 
> and friendly people who try to help. If you need commercial grade 
> support, you will have to pay for it.
>
> > Regards,
> > Vince
>
> Bas
>
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--
Vicente Barberá Colino
vicente.barbera at gmail.com
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