[otrs] Otrs support

[Vicente Barbera]

Is it very expensive? I am very interested.

Regards,
Vince.

2007/4/4, Andy Lubel <andy.Lubel at gtsi.com>:
> Yeah, we pay for the support and have been pretty happy with it so far :)
>
> Other than the time difference which causes a delay in responses I would recommend it if you really care about your support system.
>
> -Andy
>
> -----Original Message-----
> From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of Vicente Barbera
> Sent: Wednesday, April 04, 2007 4:02 PM
> To: User questions and discussions about OTRS.org
> Subject: Re: [otrs] Otrs support
>
> Ok,
>
> sorry i didn't see it.
>
> Thanks Bas.
>
> 2007/4/4, Bas Rijniersce <brijniersce at seaspanltd.ca>:
> > Hi,
> >
> > > Hi all,
> > >
> > > otrs support is too slow, is there another support site?
> > > mailinglist is too slow. No answers to the questions and probems.
> >
> > If you would have looked on the main website, you would have seen the
> > link Support -> Commercial support: http://otrs.org/support/
> > OpenSource projects don't come with an SLA, they come with a manual
> > and friendly people who try to help. If you need commercial grade
> > support, you will have to pay for it.
> >
> > > Regards,
> > > Vince
> >
> > Bas
> >
> > - --------------------
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> > Support orr consulting for your OTRS system?
> > > http://www.otrs.com/
> >
>
>
> --
> Vicente Barberá Colino
> vicente.barbera at gmail.com
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>


-- 
Vicente Barberá Colino
vicente.barbera at gmail.com