[otrs] Forms?

[Scott Lockwood]

I'd like to use OTRS to have managers fill out a form we design. I can't
imagine that this would be difficult - is there some sort of template
system already in use in OTRS, or would it have to be extended? Ideally,
this would be something where the user logs in, creates a 'ticket' which
is actually the form, and then submits it, with email notification that
the ticket is in the system, minus the ticket's contents.

-- 
W. Scott Lockwood III 
Systems Administrator
Cashnetusa.com
Land line: 312-568-4224
Cell: 847-800-4896
Help: x4357