[otrs] Existing Win32 of Apache/PHP/Perl/MYSQL

FARMER, Peter Peter.FARMER at healthecare.com.au
Tue Apr 10 11:02:43 GMT 2007


Thanks Vlad,

I did what you suggested before I emailed the mailing list, but no go.
BUT I think Apache might be the problem as PERL might not be installed
correctly as OTRS is the only app that will be using it.

 
Cheers,
 
_________________________________
Peter Farmer


-----Original Message-----
From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
Vladimir Doisan
Sent: Thursday, 5 April 2007 10:33 PM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Existing Win32 of Apache/PHP/Perl/MYSQL

You can try installing the full package on a separate server/PC and just
copy the /opt/otrs directory over to the "real" server. Assuming that
your server has applications installed in the default directories, it
would be easy(er) to get it working. You could also use Windows "text"
search feature to find all occurrences of the path and just change it to
your new installation.
Although I really do not see why your "butchering" would not be
working... I would really think its a problem with Apache. I also see
that your MySQL is outdated, current is 5.0

If all else fails - you could run VMWare Server with Linux as guest,
just run OTRS there... This works great for me.

Good luck.

FARMER, Peter wrote:
> Hi All,
> 
>  
> 
> I have a current WIN32 installation of the following:
> 
> Apache 2.23
> 
> PHP 5.2.0RC4
> 
> Perl 5.8.8
> 
> MySQL v4.1
> 
>  
> 
> I use this install to host and run Cacti v0.8.6i/phpMyAdmin
> 2.8.2.4/Joomla. Therefore naturally I want a ticketing system that
fits
> in with the current configuration and I notice that OTRS support all
of
> these technologies but the only method of install is the
"pre-packaged"
> installation. This is great for those who don't have the backend
already
> setup but not much help to me. I've tried to "butcher" up the config
to
> get the thing working but I feel I'm just making things worse.
> 
>  
> 
> Has anyone successfully installed OTRS who are in a similar situation
to me?
> 
>  
> 
> Many thanks!  
> 
>  
> 
>  
> 
> Cheers,
> 
>  
> 
> _________________________________
> 
> *Peter Farmer*
> 
>  
> 
>  
> 
> 
> 
> 
> _____________________________________________________________________
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_____________________________________________________________________

Disclaimer: This message is intended only for the use of the addressee(s) named
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action based upon it. Please delete and destroy the message from your computer. If
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