[otrs] [Feature Request] Ticket Templates

[Christian Schoepplein]

On Thu, Apr 05, 2007 at 11:42:03AM -0700, Mike Morris wrote:
>> From: Vladimir Doisan <vdoisan at giantmarkets.com>
>> Subject: [otrs] [Feature Request] Ticket Templates
>>
>> Is it possible to have a new ticket templates based on the selected Queue?
>>
>
>I would love to see this too... however, in the meantime, it is not difficult
>to design a web form (using PHP or whatever...) that does a "post" to the OTRS
>page with all required parameters to create a new ticket.
>
>You can find info about this on the searchable mailing list archives.
>
>I'm planning an a web page with a menu of new ticket forms... and adding a link
>to that page from the OTRS footer...

Please insert that requests also in our bugtracking system on

    http://bugs.otrs.org

>Mike Morris

Kind regards,

  Christian

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