[otrs] Alerting admin by email when error appears
Christian Schoepplein
christian.schoepplein at otrs.com
Tue Apr 10 11:20:17 GMT 2007
On Sat, Apr 07, 2007 at 05:18:14PM +0200, Tom wrote:
>>It does.. If your CRON is set up right!
>
>>Windows guys, not sure whats done there..
>
>>-Andy
>
>
>Yes but this emails are related with OTRS's scripts errors launched
>by CRON. There might be other errors not ivolved with CRON.
>Something that will inform about all critical errors.
You might write a perl module that parses the logfile of OTRS
periodicaly and sends out a message if an error occures. Per default
OTRS does not have the functionality you are looking for ath present.
-- Christian
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