[otrs] Error on QueueView with new upgrade

[Danie]

Hi All ,

Anyone have ANY ideas ? I am at my wits end...

Danie wrote:
> Hi All ,
>
> Ok so we decided to build a secondary OTRS system , sort of as a 
> reference archive to our production system. I basically did a clean 
> install of 2.1.6 on FC5 , copied over the 2.0.4 database and article 
> data , followed the instructions of the UPGRADE.txt document to 
> upgrade the database. All went fine , could log in but as soon as I 
> click on a queue to view the tickets I get an error message :
>
> Can't use an undefined value as a HASH reference at 
> /opt/otrs//Kernel/System/Ticket/Article.pm line 1363.
>
> I searched the otrs archives but to no avail , I think the ticket data 
> in the database can't find the actual article reference?
> Also I did run the Setpermissions.sh script as well..
>
> Any help will be appreciated.
>
> Daniel
>
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