[otrs] Free Fields: Selection of mutiple values possible?

[Tobias Lütticke]

Hello Alexander,

thanks for the feedback.

> I don't think there is a solution for your requirement out of the box.
> The only approach I think of is to write a javascript-code for one
> ticket-freetext-field.
> When clicking on a new link beside the freetext-value-field (which is a
> string-field), a page would open with a multiple-selection-box. The
> selection are taken over in the freetext-field by confirming/closing the
> page through javascript.
> 
> This machanismn would be similiar to the customer-addressbox.

I guess, that would work. Maybe I am going to try to avoid the pop-up page and
embed the whole thing into the affected page itself. I reckon the users won't
like a new page (too many clicks..).

Furthermore, I am probably going to prohibit any manual user entry into the free
field itself as I do only want to have clean values selected from the list and
no typos...

Ok, I'll settle with some JavaScript-foo. Thanks.

Cheers
 Tobias

-- 
The difference between fiction and reality? Fiction has to make sense. --  Tom
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