[otrs] change standart subject of ticket

Serge ALGAROTTI Serge.Algarotti at ensmp.fr
Thu Apr 12 16:24:29 GMT 2007


Hello,

teebot at gsmserver.com a e'crit :
> I would like to ask for your assistance in changing standard subject.
> Now ticket subject looks like - "[Ticket#2007041110000842] test subject"
> and I want to change it to following "My COMPANY - date -
> Ticket#2007041110000842 - test subject"
> Is this possible?


I have posted this question before but I have no answer. I 'll be very
interesting by the solution.


Best regards,


-- 
Serge


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