[otrs] Customisation

[LQ Marshall]

Was a bit quick on the draw see..

http://doc.otrs.org/2.1/en/html/x1622.html#customer-self-registration-custom
er-table 

> -----Original Message-----
> From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On 
> Behalf Of LQ Marshall
> Sent: Tuesday, April 17, 2007 11:54 PM
> To: 'User questions and discussions about OTRS.org'
> Subject: RE: [otrs] Customisation
> 
> Chris,
> 
> > Are there any guides for customisation when it comes to adding new 
> > fields?  I want to add some fields like Phone Number and so 
> on to the 
> > customer addition form in the Agent view (the bit where 
> they can add a 
> > new customer).  I want to be able to set it up so it is easy to get 
> > the customers phone number when you go into phone call mode.
> 
> The answer to your question may be found here ...
> http://doc.otrs.org/2.1/en/html/c1463.html#customer-data 
> 
> Don't know about your second question.  Hopefuly there are 
> more knowledgeable users out there who will help.
> 
> -->LQ
> 
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