[otrs] About database location

[Nils Breunese (Lemonbit)]

teebot at gsmserver.com wrote:

> The problem is that if database is located on the same server as  
> OTRS base system it works fine but when i move database to another  
> server - OTRS shows following error: "Panic! No user data!"
> Be sure that I have changed setting in my Config.pm file
> What is the problem with this?
> And one more detail. If i am connecting with mysql -h my_db_host -u  
> otrs -p otrs everything works fine i can execute any SQL queries.  
> Connection is rapid and reliable
>
> I will be grateful for your help.

Have you restarted apache after changing our config (important if  
you're using mod_perl)? If so, then it looks like there is an error  
in your Config.pm. Could you post the relevant lines? Is the remote  
database a copy of the former local database?

Nils Breunese.


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