[otrs] Blank Email via cc or bcc
LQ Marshall
qmarshall at inetspace.net
Tue Apr 24 09:39:35 GMT 2007
Running OTRS version 2.1.5 on a FC6 host.
When an agent updates a ticket and there are contacts in the cc or bcc
fields the systems sends a blank message to these recipients. The 'To:'
field appears to function fine.
Also noticed that the password update also sends a blank email.
Anyone know anything about this? I haven't looked into the details yet,
hoping it might be a known issue.
tia,
LQ
ps - Also noticed that the BCC field is included in the message header so it
isn't as blind as one would think.
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