[otrs] Authentication against Win2000 Domain

Bieber Philipp philipp.bieber at gundlach.de
Wed Apr 25 08:11:15 GMT 2007


Hi List!
I am looking into OTRS to use it as a ticketing system in my company. So far it seems as if it's a real nice choice.
The problem I am having at the moment is this:
I do know that there is the LDAP authentication against a Win 2000 Domain, but is there a possibility to use the user's Windows logon name to access OTRS? 
An example:
A user has a request and goes to the otrs interface the first time. He/She does not have to login but is identified by the logon name of the Windows mashine. 

We don't want the user to be forced to login every time he/she visites the site...

I would appreciate any help! 
Thank you.
Cheers

Philipp Bieber
-----------------------------------
Organisation/EDV 
- Systemadministration 

Gundlach Verpackung GmbH
Hellweg 21-25
33813 Oerlinghausen

T +49 (0) 52 02 / 700 340
F +49 (0) 52 02 / 700 66 340
philipp.bieber at gundlach.de

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