[otrs] About database location

teebot at gsmserver.com teebot at gsmserver.com
Wed Apr 25 10:48:00 GMT 2007


Stefan Bedorf ?????:
> Basically the error message tells you that OTRS can't find any user data
> corresponding to your login name.
>
> The next step would be checking the database table otrs.system_user for
> any irregularities.
>
>
> Cheers
> Stefan Bedorf
>
> teebot at gsmserver.com schrieb:
>   
I think i have found the main reason of the error, it's caused by 
"Illegal Mix Of Collations"
But i am not quite sure whether will i be able to fix it. There are 
several databases running on My SQL server, so i am afraid that my 
action can affect other databases functionality.


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