[otrs] About database location

[Stefan Bedorf]

As this problem appears to be with mysql, I suggest consulting
http://dev.mysql.com/doc/#manual

I'm not a mysql guru, but this error message seems to indicate charset
problems.


Cheers
Stefan Bedorf

teebot at gsmserver.com schrieb:
> Stefan Bedorf ?????:
>> Basically the error message tells you that OTRS can't find any user data
>> corresponding to your login name.
>>
>> The next step would be checking the database table otrs.system_user for
>> any irregularities.
>>
>>
>> Cheers
>> Stefan Bedorf
>>
>> teebot at gsmserver.com schrieb:
>>   
> I think i have found the main reason of the error, it's caused by
> "Illegal Mix Of Collations"
> But i am not quite sure whether will i be able to fix it. There are
> several databases running on My SQL server, so i am afraid that my
> action can affect other databases functionality.
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