[otrs] "Close succesfully" button

booger at post.pl booger at post.pl
Sat Apr 28 19:11:33 GMT 2007


Hello,

OTRS 2.1.7. For now, agents when they close the tickets have to choose
"closed  successfully" and click "Accept". I want to completely remove
that  page  - I want to have a button allowing the agent to just close
successfully the ticket, without further clicks.

Is that possible?

-- 
Arek




More information about the otrs mailing list