[otrs] Display Sub Queues

[Jodi Lowe]

Hi,

I've created a few subqueues with the intention that mails will
automatically be delivered into these. Agents would then be able to look
at specific subqueues as needed.

But in the QueueView I can only see the top level queues. Selecting a
top level queue displays everything in it and it's subqueues.

 

Is there anyway, I can get the subqueue to be selectable & display only
it's contents?

 

Cheers,


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