[otrs] 'Compose Answer' menu in zoom view

[Laurent Minost]

Hi Yael,

I saw the same thing on my side yesterday and currently trying to
understand what is the cause to this problem ? No precise hints for the
moment :o(
Question : are you using Escalation tickets also please ? I wonder if
there's not something link with escalation about this problem ...

Thanks for your answer.

BR,

Laurent

Le mercredi 01 août 2007 à 14:53 +0300, Yael Naveh a écrit :
> Dear list,
> 
>  
> 
> When I zoom into a ticket the ‘Compose Answer’ option at the right
> side disappears. 
> 
> How can it be customized? 
> 
>  
> 
> Thanks,
> 
> Yael.
> 
> 
> 
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