[otrs] Customer Users <--> Services: Problem and Solution

Ernesto Silva silva at ort.edu.uy
Wed Aug 1 10:16:48 GMT 2007


Hi,
    I had a problem trying to associate users and services, the html 
template Kernel/Output/HTML/Standard/AdminCustomerUserService.dtl had 
two "method=get" which make the submitting URL too long when there are a 
lot of users (>20 I believe), I've changed the two occurrencies to 
"method=post" and now works fine.

Regards,

-- 
Ernesto Silva.
Coordinador de Desarrollo Web y Sistemas Abiertos
Centro de Procesamiento de Datos
Universidad ORT Uruguay.
E-mail: silva at ort.edu.uy
Tel: (+598-2) 902-1505 ext. 206
Fax: (+598-2) 900-2952



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