[otrs] 'Compose Answer' menu in zoom view

[Yael Naveh]

Hello Laurent,

 

I am not using escalation tickets, let me know if you find anything.

 

Thanks,

Yael.

 

From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of Laurent Minost
Sent: Wednesday, August 01, 2007 4:31 PM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] 'Compose Answer' menu in zoom view

 

Hi Yael,

I saw the same thing on my side yesterday and currently trying to understand what is the cause to this problem ? No precise hints for the moment :o(
Question : are you using Escalation tickets also please ? I wonder if there's not something link with escalation about this problem ...

Thanks for your answer.

BR,

Laurent

Le mercredi 01 août 2007 à 14:53 +0300, Yael Naveh a écrit : 

Dear list,

 

When I zoom into a ticket the ‘Compose Answer’ option at the right side disappears. 

How can it be customized? 

 

Thanks,

Yael.



	 
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