[otrs] HTML In Email Response

Andy Lubel andy.lubel at gtsi.com
Mon Aug 6 09:27:56 GMT 2007


That¹s a great way to baloon your storage!

If you were like us and had 20,000+ tickets in your database then you may
not want that kind of overhead.

My 2c,

Andy


On 8/6/07 2:56 AM, "BALAN, Daniel" <dbalan at bitdefender.com> wrote:

> Hi there,
>  
> I am afraid you will have no luck.
> I am interested in the HTML option but the OTRS guys said this will not be
> available in 2.2. Maybe later.
> Please let me know if you find another solution.
>  
> Daniel
>  
> 
> From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
> Sanson, Rick
> Sent: Thursday, July 26, 2007 5:45 PM
> To: otrs
> Subject: [otrs] HTML In Email Response
>  
> Hi! 
>  
> I am trying to find a way to add HTML into email responses/text entry and also
> the ability to paste graphics into an email response or note?
>  
> Thank you! 
>  
> 
> 
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