[otrs] Closed Ticket Re-Opens

[Buice, David R]

Hello,
 
We have a ticket that after we close re-opens itself about 3 minutes
later.  We think it's related to an automatic email coming from the
ticket.  Anybody else seen anything like this before in OTRS?
 
Thanks
 
David Buice
ITIL Foundations Certified
EDS - PSIC
7000 Chicago Road
Warren, MI  48092
 
( Phone:+1-586-575-4525
+ mailto:david.buice at eds.com
cell: 248-249-9122
 
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