[otrs] Saving a draft

[Nils Breunese (Lemonbit)]

Dan King wrote:

> I would like to add the functionality in OTRS that will allow a  
> typed up mesasge to a customer to be saved for review or sending at  
> a later date. Is this functionality in the works?

I don't know, but I would just use a note and call it 'Draft'.

Nils Breunese.
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