[otrs] Problem When reply a ticket after upgdrade 2.0.3 to 2.2.1

[Nils Breunese (Lemonbit)]

Carlos A Cardona Gomez wrote:

> I did a meticulous comparison between my installation of otrs 2.2.1  
> and a well working one of otrs 2.0.3.  I changed the owners and  
> permissions of ALL otrs files and directories that were not the  
> same as the 2.0.3 version.  But nothing changed.  I still have the  
> "You need permissions!" message.
>
> Any other idea?

I don't think that error message is referring to file permissions,  
but rather permissions in OTRS.

Nils Breunese.
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