[otrs] Problem When reply a ticket after upgdrade 2.0.3 to 2.2.1

will willfxp at gmail.com
Wed Aug 8 13:25:17 GMT 2007


My Googe-fu said it was something to do with perl module permissions.

What is the full complete error message?

-will


On 8/8/07, Nils Breunese (Lemonbit) <nils at lemonbit.nl> wrote:
> Carlos A Cardona Gomez wrote:
>
> > I did a meticulous comparison between my installation of otrs 2.2.1
> > and a well working one of otrs 2.0.3.  I changed the owners and
> > permissions of ALL otrs files and directories that were not the
> > same as the 2.0.3 version.  But nothing changed.  I still have the
> > "You need permissions!" message.
> >
> > Any other idea?
>
> I don't think that error message is referring to file permissions,
> but rather permissions in OTRS.
>
> Nils Breunese.
>
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