[otrs] 2.2.3 updrade to 2.2.4

Nils Breunese (Lemonbit) nils at lemonbit.nl
Mon Dec 3 20:42:47 GMT 2007


Steve Clark wrote:

> The UPGRADING file says:  These instructions are for people  
> upgrading OTRS from "2.1" to "2.2".
>
> So that seems like not the correct instructions.

I guess that means there are no special instructions then. I believe  
generally you just copy over the new files and run any applicable  
database upgrade scripts and you're done.

> What RPMs are you using for CENTOS 4.0? I didn't see any for CENTOS  
> or RHEL.

RHEL/CentOS 4 is based on Fedora Core 3, so I use the one for Fedora  
Core 3. (RHEL/CentOS 5 is based on Fedora Core 6, so you'd use the  
FC6  RPM on RHEL/CentOS 5.) It would be nice if the OTRS site would  
display the corresponding RHEL/CentOS versions.

I'm not sure if installing the RPM over your source install will work  
by the way, but you could try if you have backups. The RPM installs  
into /opt/otrs.

Nils Breunese.
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