[otrs] Adding new user

[Derradji Nacer]

Hi,

I think the problem is that there is a module which verifies the email
address given (field) to a new user and if it is not found (the system could
not resolve the server : gmail.com for nacerd at gmail.com ) an error message
is displayed saying that the email given is invalid. For your information I
am installing the system in local with windows XP (virtual machine)
connected to the internet. In other such applications I did modify a config
file by changing the dns which is usally (localhost).


Thanx for your help.

On Dec 4, 2007 4:30 PM, Tahar <tahar_ba at yahoo.fr> wrote:

> Hi,
>
> Do you mean something with MX, this can happen when you activate mx
> checking, disable mx checking from the framework system management and try
> again to add a user, it will work.
>
> I already had this problem.
>
> *Derradji Nacer <nacerd at gmail.com>* a écrit :
>
>   Hi All,
>
> I got a problem when adding a new user. An unknown error message saying
> that there was a problem with the DNS Server is displayed (DNS server can
> not be found or something like that).
> Your help will be really appreciated
>
> Regards
> --
> Derradji NACER
> Information Technology
> First Calgary Petroleums Ltd.
> 0044 1224 34 2488 / 2489
> 00213 2973 9534 / 9537
> Fax: 00213 2973 9407
> mob.: 00213 7279 0122
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-- 
Derradji NACER
Information Technology
First Calgary Petroleums Ltd.
0044 1224 34 2488 / 2489
00213 2973 9534 / 9537
Fax: 00213 2973 9407
mob.: 00213 7279 0122
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