[otrs] Customizing TO: section of custumer frontend

Serbulent UNSAL serbulentu at gmail.com
Wed Dec 5 15:31:57 GMT 2007


Hi all,

We are a development team from Turkey. We gave support to various
customers and we would like that customize TO: section at customer
frontend at new ticket section.

For example customer X can only see and submit ticket to XCompTickets
queue and customer Y can only see and submit ticket to YCompTickets
queue.

Can it be done ? Or we make a new feature request to development team ?


Thanks in advance.
Serbulent UNSAL


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