[otrs] stats

[Gábor Rell beltex]

Hi
I need some statistics about our ticket system but I can't make what I need.
For example I need to know the average age of tickets by queues or for a time period (for a week).

Has anybody done this yes?


Is there any other way to make stats or only the built in 'editor'.

--
Gábor Rell

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