[otrs] what is "pending autoclose+/-" ?

[Gabriele D'Andrea]

Well,
actually the documentation is not that good, you'll have to mix docs, faqs, 
mailing lists and your own experiments!


----- Original Message ----- 
From: "Mike Lykov" <combr at reg.ru>
To: "User questions and discussions about OTRS.org" <otrs at otrs.org>
Sent: Wednesday, December 12, 2007 2:52 PM
Subject: Re: [otrs] what is "pending autoclose+/-" ?


В сообщении от Wednesday 12 December 2007 17:41:33 Gabriele D'Andrea
написал(а):

> pending autoclose+  =>  ticket autoclose with state "closed successful"
> pending autoclose-  =>  ticket autoclose with state "closed unsuccessful"

thanks, Gabriele.

(PS are anywhere a sort of wiki, maybe, with this information, not shown in
documentation? doc.otrs.org consists  80% of screenshots .. ;)

Mike





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