[otrs] what is AccessKey?

Nils Breunese (Lemonbit) nils at lemonbit.nl
Wed Dec 12 16:53:28 GMT 2007


Egor Tsilenko wrote:

> I found that there are some AccessKeys almost to every link or  
> action in OTRS.
> The definition of access keys in otrs_developer_book (p63) given like:
> AccessKey - short key (key+ALT) for a quick access over the keyboard.
> So if I understand correctly if you press on keyboard for example  p 
> +alt -> you would be redirected ti a preferences panel at NavBar.
> Unfortunately it doesn't work for me because my system or browser  
> shortcuts are used instead of otrs :( Maybe I've missed something  
> and accesskeys works another way?
> --
> I've tried <key+alt> combinations on Firefox 2.X , IE 7 and Konqueror
> Thx for future answers %)

See http://en.wikipedia.org/wiki/Access_keys

If your system is already set to perform other actions upon pressing  
those shortcuts then it might not work.

Nils Breunese.
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