[otrs] using https
Steve Clark
sclark at netwolves.com
Thu Dec 20 10:39:42 GMT 2007
Marius Flage wrote:
> Steve Clark skrev:
>
>
>>Does anyone have documentation on the steps necessary to use https for
>>OTRS. I saw in sysconfig an option for https - but I know changes have
>>to be
>>made in the apache config as well as making a certificate.
>
>
> Just look at the apache documentation for enabling SSL. It's all down to
> that. The only thing in the OTRS configuration is about generating of
> the URLs.
>
> Here's my configuration:
>
> # ls -l /etc/apache2/sites-available/
> total 4
> -rw-r--r-- 1 root root 1160 2007-10-16 11:49 default
> lrwxrwxrwx 1 root root 43 2007-10-19 11:27 <hostname> ->
> /var/vhosts/<hostname>/etc/apache2.conf
> lrwxrwxrwx 1 root root 47 2007-10-19 13:41 <hostname>.ssl ->
> /var/vhosts/<hostname>/etc/apache2.ssl.conf
>
> Relevant configuration files:
>
> # cat /var/vhosts/<hostname>/etc/apache2.conf
> <VirtualHost *>
> ServerName <hostname>
> DocumentRoot /var/vhosts/<hostname>/htdocs
> ErrorLog /var/vhosts/<hostname>/log/error.log
> CustomLog /var/vhosts/<hostname>/log/access.log combined
> RedirectMatch ^/otrs/$ https://<hostname>/otrs/
> RedirectMatch ^/$ https://<hostname>/otrs/
> </VirtualHost>
>
> # cat /var/vhosts/<hostname>/etc/apache2.ssl.conf
> NameVirtualHost *:443
> <VirtualHost *:443>
> ServerName <hostname>:443
> DocumentRoot /var/vhosts/<hostname>/htdocs/
> CustomLog /var/vhosts/<hostname>/log/access.log combined
> ErrorLog /var/vhosts/<hostname>/log/error.log
> SSLEngine on
> SSLCipherSuite
> ALL:!ADH:!EXPORT56:RC4+RSA:+HIGH:+MEDIUM:+LOW:+SSLv2:+EXP:+eNULL
> SSLCertificateFile /var/vhosts/<hostname>/etc/ssl/apache.pem
> RedirectMatch ^/$ /otrs/
> </VirtualHost>
>
> /var/vhosts/<hostname>/etc/ssl/apache.pem contains the self-signed
> certificate.
>
> That should be it :) Of course make sure you have the relevant modules
> for apache loaded. I use mod_ssl.
>
> Marius
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> => http://www.otrs.com/
>
>
Thanks - I was also wondering in admin->sysconfig->core there is a
selection for http/https
what does it do?
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