[otrs] can't login - installation problem

[Konstantin webuser]

indeed :-)

I did run that script and I thought that I did use the right permissions.
OTRS is installed using the 'otrs' user with home directory '/opt/otrs' and
group 'otrs'. The web server is installed as a regular user who has sudo
privileges. As a result, I did run SetPermissions as:

SetPermissions /opt/otrs otrs web_server_user otrs group_of_web_user

I thought the above was correct?

Thanks for your help

On Dec 21, 2007 2:40 PM, Mike Lykov <combr at reg.ru> wrote:

> В сообщении от Friday 21 December 2007 17:30:13 Konstantin webuser
> написал(а):
>
> > I followed all the steps, as described, in the documentation and
> everything
> > worked fine. After I displayed the login page and tried to login I get
> the
> > following error
>
> this means not all worked fine ;)
>
> >  Error: Can't write /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm:
> Permission
> > denied!
>
> try to run SetPermissions script correctly?
>
> Mike
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