[otrs] disappeared spaces in subjects

[Cronfy]

Hello,

> >> Subject OTRS eats blanks between words if the theme of the
> >> message is written by Russian letters.
> > source of the problem not known for me for now.

Problem: when sending message with utf-8 characters in headers
(Subject, To, From etc), OTRS encodes these headers loosing
spaces between words.

Source: MIME::Words is used for encoding. This is an old RFC-incompatible
module.

Solution: use MIME:EncWords.

I filed a bug about this: http://bugs.otrs.org/show_bug.cgi?id=2592
There is a patch attached to the bug that fixes this behaviour:
http://bugs.otrs.org/attachment.cgi?id=249

-- 
Cronfy.