[otrs] disappeared spaces in subjects

Martin Edenhofer me at otrs.com
Tue Dec 25 14:15:11 GMT 2007


Hi,


On Dec 14, 2007, at 17:08 , Cronfy wrote:

> Hello,
>
>>> Has faced such problem. After installation base OTRS in a theme of
>>> Subject OTRS eats blanks between words if the theme of the
>>> message is written by Russian letters.
>>> The coding in OTRS - utf-8.
>>> There can be somebody faced a similar problem?
>> yes, we are.
>> source of the problem not known for me for now.
>
> I have found that this problem appeared once and there was a patch
> for solving it:
> http://lists.otrs.org/pipermail/dev/2005-October/001152.html
> [...]

JFI, there is also a solution available in upcoming OTRS 2.2.5  
(~Jan08) for this problem (you need not to patch anything anymore).

Merry christmas!

  -Martin

-- 
((otrs)) :: OTRS AG :: Europaring 4 :: D - 94315 Straubing
   Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18
     http://www.otrs.com/ :: Communication with success!

Address of record: Bad Homburg
Local Court: Bad Homburg, HRB 10751
Tax number: 003/240/97505

Chairman: Burchard Steinbild
Chief Executive Officer: André Mindermann



More information about the otrs mailing list